Covid-19 Update – 19th March – Member Communication – please read

Dear Member,

We are doing our best to restrict the spread of Covid-19 whilst at the same time maintaining a service to our members. We are practicing Social Distancing which means that there are a few changes to the way we work.

 

• At the moment our offices are not open for walk-in queries.
• If you need to contact us, please call 01 6403074, your local office or email [email protected] and we will endeavour to be of assistance. Your Housing Officer continues to be available to you.
• We will be giving priority to emergency and urgent repairs. Other repairs will be addressed as soon as we can.

 

How can you help?
• Practice social distancing as advised by the government.
• If you can, check on other co-operative members who may be living alone or be in need of help. Remember to keep your distance to keep everyone as safe as possible. If you cannot help, please draw the situation to the attention of other members or CHI staff.
• Only contact us with urgent repairs. We will return to attending routine repairs when the situation allows.
• Call 999 or 112 in emergencies if there is a danger to life or property.
• Return your pink and yellow Rent Assessment forms as early as possible so that staff can complete your 2020 rent calculation.
• If you have temporarily lost your employment contact your Housing Officer as soon as possible.

We have included some other numbers that might be useful for you at this time. We thank you all for your co-operation during a time that is difficult for all of us. We wish you and your family well as we face this challenge together.

Kind regards,
The Management and Staff of Co-operative Housing Ireland

 

 

USEFUL NUMBERS

HSE 1850 24 1850
The dedicated helpline if you or someone you know may have symptoms of Coronavirus or been in contact with someone who has.

TRAVELWISE 01 6131733
The Department of Foreign Affairs helpline for people with travel related concerns about Coronavirus.

Department of Employment Affairs and Social Protection 01 2481398, 1890 80 0024

Information in relation to COVID-19 Pandemic Unemployment Payment

CITIZENS INFORMATION 0761 07 4000
Information in relation to COVID-19 Pandemic Unemployment Payment

ALONE 0818 222 024
Open 8am – 8pm for older persons who have concerns or are facing difficulties relating to Coronavirus

SENIORLINE 1800 80 45 91
SeniorLine is a confidential listening service for older people provided by trained older volunteers.

ASTHMA ADVICE 1800 445 464
Free call back service for people with Asthma or the parents/carers of young people with asthma.

COPD Advice 1800 832 146
Chronic obstructive pulmonary disease advice call back service. This is not to be used as an emergency service.

Askonefamily 01 6629212
Helpline for those parenting alone, sharing parenting and separating

SAMARITANS 166 123
If you are worried or finding it difficult to cope, this helpline is free and open day and night.

WOMEN’S AID 1800 778 888
24-hour support for women living with abusive partners. If you have concerns about your immediate safety, please call the Gardaí on 999.

MABS 0761 07 2000
Money and Budgeting advice open weekdays 9am – 8pm

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