Covid-19 Update for Members

Dear Member,

As you are aware Covid-19 continues to be active in the community and affects our daily lives. It is important we all do what we can to prevent the spread of Covid by adhering to guidelines. 

Easing of restrictions

From Monday, 12th April, travel restrictions will ease to allow people to move within their own county or within a 20km radius of their home, even if that crosses a county boundary. Furthermore, it is now possible to meet another household outside, but not in your garden or theirs. Schools have returned to teaching in classrooms. Residential construction can restart, as well as early learning and childcare projects. Most restrictions still apply to protect the community and limit the spread of Covid-19.

There will be a further easing of restrictions throughout April for sports, businesses, attractions, personal services, retail and gatherings. Subject to the prevailing health situation, additional easing of restrictions are under consideration from 4th May.

Staying informed of guidelines

As the vaccine programme is scaled up, people are encouraged to stay local and to continue to choose outdoor options over indoor options where possible. We encourage Members to stay informed of developments via

How CHI continues to operate

Our Offices remain closed, but we are still actively supporting members:
• If you need us, please call your local office. You can also email [email protected]

• Remember, you can contact your Housing Officer by phone.

• Please note that due to restrictions, CHI will only be able to carry out emergency repairs.

How can you help?
• Keep to the restrictions advised by the government, see
• If you can, check on other co-operative members who may be cocooning, living alone or need help. Remember to keep your distance – this protects you and others you meet.
• If you know someone who needs help, please let us know and we’ll do our best to support them.
• Due to current restrictions, only emergency repairs can be carried out at this time. A member of staff will call you to carry out a Covid-19 risk assessment before a contractor can be assigned to any repairs.
• Locate the stopcock in your home NOW so you can turn off the water in the case of a flood.
• Call 999 or 112 in emergencies if there is a danger to life or property.
• If you have lost your employment, contact your Housing Officer as soon as possible so your rent can be adjusted.

We have included below some other numbers that might be useful for you at this time. We thank you all for your co-operation during a time that is difficult for all of us. We wish you and your family well as we face this challenge together.

Kind regards,
The Management and Staff of Co-operative Housing Ireland

Please check regularly for new information.

HSE 1850 24 1850
The dedicated helpline if you or someone you know may have symptoms of Coronavirus or been in contact with someone who has.

TRAVELWISE 01 6131733
The Department of Foreign Affairs helpline for people with travel related concerns about Coronavirus.

Department of Employment Affairs and Social Protection 01 2481398,
1890 80 0024

Information in relation to COVID-19 Pandemic Unemployment Payment

Information in relation to COVID-19 Pandemic Unemployment Payment

ALONE 0818 222 024
Open 8am – 8pm for older persons who have concerns or are facing difficulties relating to Coronavirus

SENIORLINE 1800 80 45 91
SeniorLine is a confidential listening service for older people provided by trained older volunteers.

ASTHMA ADVICE 1800 445 464
Free call back service for people with Asthma or the parents/carers of young people with asthma.

COPD Advice 1800 832 146
Chronic obstructive pulmonary disease advice call back service. This is not to be used as an emergency service.

Askonefamily 01 6629212
Helpline for those parenting alone, sharing parenting and separating

If you are worried or finding it difficult to cope, this helpline is free and open day and night.

WOMEN’S AID 1800 778 888
24-hour support for women living with abusive partners. If you have concerns about your immediate safety, please call the Gardaí on 999.

MABS 0761 07 2000
Money and Budgeting advice open weekdays 9am – 8pm